A wiki is an information sharing website that can be edited, changed or rewritten by users of the site. This technology-based tool can be of great value in the field of library science whose job is the dissemination and sharing of information.
Several levels of information sharing take place in a library system. There's the professional level which needs to share information in order to provide the best possible service to its customers. There is also a customer-based level that needs considerable input and feedback from the customer in order to once again, make sure we're providing the services that are needed or requested.
A wiki can provide valuable, current information to a large number of people in a short amount of time. For the customer, a wiki can provide information concerning book clubs, reader's advisory info., subject pathfinders, community events, education, business, hobbies, recreation, etc.
For the library professional, a wiki allows information sharing concerning management and leadership, materials selection, programming, reader's advisory info., reference services, marketing the library, training and development, technology, and workplace issues.
Used as a tool to share information, a wiki can make a world of
difference.